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Store AI Assistant

A retrieval-augmented chatbot for WooCommerce stores that answers shopper questions from the store's own catalogue.

Type
Client work
Role
AI and backend developer
When
2024
Stack
Python, RAG, PHP, WooCommerce

What it does

Shoppers ask a question in a chat widget (“do you have this in a size 10?”, “what’s your return window?”). The assistant answers from the store’s real products, policies and pages instead of making things up.

How it works

  • Python RAG service: store content is chunked, embedded and indexed. Each question retrieves the most relevant chunks and the model answers only from them.
  • WordPress plugin (PHP): the chat widget on the storefront and the endpoints that keep the index in sync with the WooCommerce catalogue.